Refund policy

🔄 Return Policy
At AERO MODA BOUTIQUE, we strive for you to love every piece you receive. If for any reason you need to make a return, here are our terms:

⏳ Return Window
Returns are accepted within 15 business days after receiving your package.
You have a maximum of 30 calendar days to request your return, in accordance with current law.

✅ Conditions to Qualify for a Return
Items must meet the following requirements:

• Be unworn, unwashed, and in perfect condition

• Include original tags and intact packaging

• Must not be part of final sale items or marked promotions labeled as "non-returnable"

📦 Return Process
Email us at aeromodaboutique@gmail.com with:

• Your full name

• Order number

• Reason for return

We will provide instructions to send the item to our address:
175 Calle Dátiles, Ciudad Jardín, Canóvanas, PR 00729

Return shipping costs are the customer's responsibility. We recommend using a trackable shipping method.

💳 Return Credits
We do not issue refunds to original payment methods or in cash.
All approved returns will be processed as store credit, valid for future purchases at AERO MODA BOUTIQUE.

Credit will be issued once we receive and inspect the returned item.
You will receive an email notification when the credit is available for use.

🚫 Items Not Eligible for Return
Due to hygiene, safety, and commercial policy, we do not accept returns on:

• Accessories such as earrings or bracelets

• Underwear or swimwear

• Items marked as “Final Sale”

If you have any questions, we’re here to help:
📧 aeromodaboutique@gmail.com
📞 787-632-5948

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💳 Refund Policy
At AERO MODA BOUTIQUE, each piece you choose reflects your unique style, and we want you to feel happy with your purchase. If you need to return an item, please note that we do not issue refunds in cash or to original payment methods.

✅ Refunds as Store Credit Only
All approved returns will be processed exclusively as store credit, which can be used for future purchases.

Store credit does not expire and can be used in one or multiple transactions until fully used.

Once we receive and inspect the returned item, you will receive an email confirming the approval of your credit and how to access it.

🔁 Conditions to Qualify for Store Credit
To receive store credit:

• The request must be made within 15 business days and no later than 30 calendar days from the date you received the package

• The item must be unused, in perfect condition, with original tags and packaging

• Must not be a non-returnable item (accessories, underwear, final sale items)

❌ Cases Where No Refund or Credit Applies

• If the item shows signs of use or damage

• If returned outside the allowed period

• If the item belongs to the excluded categories in our Return Policy

📦 Shipping Costs
Return shipping costs are the customer's responsibility and are non-refundable. We recommend using a trackable shipping method.

📩 Contact for Returns and Store Credit
To initiate a return and request your store credit, email us at:
📧 aeromodaboutique@gmail.com

Please include:

• Full name

• Order number

• Reason for return

Trade Name: AERO MODA BOUTIQUE
Legal Name: AERO GROUP LLC
SURI Number: 1573431-0011
Phone: 787-632-5948
Address: 175 Calle Dátiles, Ciudad Jardín, Canóvanas, PR 00729